Shipping & Delivery
My goal is to offer you the best shipping options, no matter where you live!
By purchasing with Luna Rose Candle Co. you agree with this policy.
Item shipping: All orders are prepared and shipped within 5-8 business days. This means it could take 5-8 business days for your order to be prepared. Once the order is shipped, the email notification with a tracking code is sent to the customer.
Delivery time: The delivery time depends on each product and the customer country. Shipping usually takes 3 - 5 business days in the U.S. & Canada, depending on your chosen shipping option and comes into effect after the 5 - 8 period in our facility.
Delivery time is stated in calendar days. The delivery time may be longer than stated during the high season & (national) holidays. Luna Rose does not take the responsibility for the delivery delays that happen due third-party services.
Luna Rose will not be held responsible for lost or stolen goods if an incorrect shipping address is provided.
Should your package not show up, or arrives damaged, please contact us at: firstname.lastname@example.org